Empik discount program

ATTENTION!!! Dear cardholders 'Book club, we inform you that from 01.01.2012 in the shops empik card details will not be valid. For more information, please contact a sales assistant.

We appreciate each our client that’s why we have created a “Discount program” for providing a good quality service.

The participants of the “Discount program” have a possibility to get the discounts in the net of book stores empik/BOOKVA, in the internet-store www.empik.ua and in the companies of our partners.

1. Explanation and terminology

Discount card of a VIP client is a multiple use card which has its own number and identifies the owner of the card. The discount card is not a cash card. It is granted to the client for use for providing a technical possibility to get the discounts. Types of the cards, their design, safety methods and ways of distribution are determined by the Organizer.

The Organizer is a company, who organizes distribution of the discount cards, provides a Discount to the places of sale according to the program terms and is responsible for this process.

A client is a person who gets a discount card of the participant of the “discount program” and has a right to get a discount according to the program terms which were agreed by the Organizer.

A Discount program is a program where the clients have a right to get the discounts which were agreed by the Organizer.

A discount is a discount in UAH which is provided to the client for buying goods with a discount card of a VIP client.

The partner of the program is a legal or physical person who is not a participant of the program but use this program with the aim of achieving marketing goals.

2. Rules of getting and activation of the discount card of a VIP client

Every buyer of empik/BOOKVA or internet-store www.empik.ua who makes a purchase for the amount 1000 UAH and more has a right to get 5% discount on all goods except those the discount doesn’t cover.

The Clients who desire to get a VIP card are supposed to fill in the application at the Info point in the net of book stores empik/BOOKVA or in the internet-store www.empik.ua.They must present a confirmation of making a purchase in the amount of 1000 uah and more in the book stores of empik/ BOOKVA or internet-store www.empik.ua.

For the purpose of getting a discount for books in the internet-store a client should register his VIP card on www.empik.ua in the section “My account” or his account in the internet-store. So all your purchases in the net of book stores empik/BOOKVA and in the internet-store www.empik.ua will be credited on the mentioned card number.

IMPORTANT:
Term of card activation is 10 working days from the moment of filling in the application.
The card will not be activated if information is not filled in correctly in the application.

The validity term of the VIP card is 1 year from the moment of activation.
The owner of the VIP card can be only one member of the family who is in residence at said address.

The Organizer has a right to use any data from the application upon the terms and conditions contain in the rules of the program for the purpose of sending sms, e-mail and other mailing with information. The client who gets a discount card agrees with the rules of the program and obligated to keep them. If the client breaks the instructions of the program he will be not be able to use the discount card.

3. Substitution of the card in the case of losing it

In the case of losing the discount card it is necessary to call by the phone (044) 359-00-27 and inform about it. To lock out the lost discount card and to get a new one. You are supposed to tell your name, surname, address, date of birth. The client will be informed about the exact address where he can get a new discount card. You will get a new discount card after filling in the necessary documents. All rights on getting discounts will be updated.

4. Other terms

The Organizer has a right to add any changes to the rules of the program and to the list of the Partners. The Organizer will put all information about changes on the website of the company www.empik.ua.

The Organizer has a right to change or add the stores, terms of using the discount cards of a VIP client. The organizer has a right to fix the amount of the discount which can be provided in each store.

In the case of varying interpretation of providing and using the Discounts and other questions from the client side which are not unadjusted by these documents the Organizer will adopt the final decision in this case according to the requirements of the legislation of Ukraine. The decision of the organizer is final and without appeal.

The Organizer has a right to stop the client’s participation in the program in the case if he:

• doesn’t keep the rules of the program;
• gives unreliable information;
• abuse the rights which were given to him upon the terms and conditions contained in the program.

The Organizer has a right to refuse to give a discount to the client in the case if:

• the client doesn’t present his discount card;
• the client presents a card with an overdue validity term;
• the individual number, logotype, bar code are absent on the discount card.

The discount card of a VIP client is not active in the case of:

• making purchase of promotion goods;
• making purchase of the top-up cards;
• making purchase of the tickets;
• making purchase of the gift certificates.